AI Readiness Assessment for Small Businesses

A 15-Minute Evaluation to Identify Your Best AI Opportunities

Business Name:
Industry:
Number of Employees:
Date:

Section 1: Current Operations

What repetitive tasks take the most time each week?

(Check all that apply)

How many total hours per week does your team spend on these tasks?

Specific estimate: hours per week

What's your average hourly labor cost?

(Total salary + benefits รท hours worked)

$ per hour

Estimated weekly cost of repetitive tasks:

Hours ร— Rate $ = $

Section 2: Pain Points

Rate these challenges (1 = Not an issue, 5 = Major problem)

Challenge Rating
Missed follow-ups with customers 1 2 3 4 5
Inconsistent customer communication 1 2 3 4 5
Staff overwhelmed with administrative work 1 2 3 4 5
Difficulty tracking customer interactions 1 2 3 4 5
Slow response times to inquiries 1 2 3 4 5
Manual data entry errors 1 2 3 4 5
Scheduling conflicts and double-bookings 1 2 3 4 5
Lack of visibility into business metrics 1 2 3 4 5
Staff spending time on low-value tasks 1 2 3 4 5
Difficulty scaling operations 1 2 3 4 5
Total Pain Points Score: (Add up all ratings)

Section 3: Technology Readiness

1. Current software and tools used:

(List your main business systems)

2. Staff comfort level with technology

(On a scale of 1-5, where 1 = Very uncomfortable, 5 = Very comfortable)

Overall team technology comfort: 1 2 3 4 5

3. Do you have documented workflows for key processes?

4. Monthly budget available for AI tools and implementation

Specific budget (if known): $

5. Are you currently using any AI tools?

Section 4: Goals & Priorities

What would success look like in 6 months?

Time savings goal: hours saved per week

Cost savings goal: $ saved per month

Other goals:

What's your primary motivation for exploring AI?

What's your biggest concern about implementing AI?

Section 5: Immediate Opportunities

Based on your answers above, identify 1-3 specific workflows you'd like to automate first:

Priority 1:

Priority 2:

Priority 3:

Your AI Readiness Score

Calculation:

Time Factor:

Your points:

Pain Points Factor:

Your points:

Technology Readiness Factor:

Your points:

Budget Factor:

Your points:

TOTAL SCORE: / 100

Your Results & Recommendations

๐ŸŸข HIGH AI READINESS (70-100 points)

Status: You're ready to implement AI automation immediately!

Next Steps:

  1. This week: Select your #1 priority workflow from Section 5
  2. Week 1-2: Document the current process step-by-step
  3. Week 3-4: Research specific AI tools or hire consultant
  4. Month 2: Implement first automation
  5. Month 3: Measure results and expand

Expected ROI: You could realistically save hours per week (from Section 1) worth $ monthly within 60-90 days.

Recommended investment: $2,000-5,000 for initial implementation + $500-1,500/month for tools and optimization

Quick wins to start with:

๐ŸŸก MODERATE AI READINESS (40-69 points)

Status: You have opportunities but need some groundwork first.

Next Steps:

  1. This month: Document your top 3 workflows
  2. Next month: Choose ONE pilot project
  3. Month 3: Expand based on pilot results

Expected ROI: Start with modest goals - save 3-5 hours per week initially. Expand after proving value.

Recommended investment: $1,000-2,500 for initial pilot + $200-500/month for tools

Build your foundation:

Quick wins to start with:

๐Ÿ”ด BUILD FOUNDATION FIRST (Under 40 points)

Status: AI can help you, but you need to strengthen fundamentals first.

Next Steps (Before pursuing AI):

  1. Months 1-2: Document your processes
  2. Month 3: Optimize manually first
  3. Month 4+: Revisit AI opportunities

Why wait? AI automates existing workflows. If those workflows aren't well-defined or your team struggles with current technology, AI will automate confusion. Fix the foundation first.

Recommended investment: Focus budget on:

Foundation priorities:

  1. Document 3-5 key workflows
  2. Create standard operating procedures (SOPs)
  3. Ensure team uses current software consistently
  4. Retake this assessment in 90 days

When you're ready:

Special Considerations by Industry

For Medical/Dental Practices:

โš ๏ธ HIPAA compliance is critical - ensure any AI tools are HIPAA-compliant

For Legal Firms:

โš ๏ธ Client confidentiality and privilege considerations

For Contractors/Trades:

For Restaurants:

For Retail:

Next Steps: Getting Started

Option 1: Do It Yourself

Best if: Tech comfort 3+, budget under $1,000/month, time to learn

Your action plan:

  1. Choose one tool to start: ChatGPT Plus, Zapier, or Make
  2. Watch tutorials specific to your industry
  3. Test with one simple workflow
  4. Document results carefully
  5. Expand gradually

Resources:

Option 2: Hire a Consultant

Best if: Limited time, budget $2,000+, want expert guidance

What to look for:

Typical costs:

Questions to ask consultants:

Option 3: Hybrid Approach

Best if: Moderate budget, want to learn, need initial guidance

Your action plan:

  1. Hire consultant for initial assessment and setup
  2. Have them train you and your team
  3. Handle ongoing optimization yourself
  4. Bring consultant back quarterly for reviews

Typical costs:

ROI Calculator

Based on your answers:

Current weekly time on repetitive tasks: hours

Your hourly cost: $

Current monthly cost: hours ร— 4.3 weeks ร— $ = $

Conservative AI impact (30% time savings):

Time saved per month: hours

Cost saved per month: $

Annual savings: $

Aggressive AI impact (60% time savings):

Time saved per month: hours

Cost saved per month: $

Annual savings: $

Typical implementation cost: $3,000-8,000 initial + $500-1,500/month

Break-even timeline: Usually 3-6 months

Common Questions

Q: Will AI replace my employees?

A: No. AI handles repetitive tasks so your team can focus on customer relationships, problem-solving, and growth activities. Most businesses using AI are growing, not shrinking staff.

Q: Is my business too small for AI?

A: If you scored 40+ points, no. Even solo entrepreneurs benefit from automation. Start small and expand.

Q: What if my industry is unique?

A: Every industry has repetitive tasks. AI doesn't need to understand your industry perfectly - it automates specific workflows you define.

Q: How long does implementation take?

A: Simple automations: 1-2 weeks. Comprehensive system: 1-3 months. Results often show within 30 days.

Q: What if my team resists?

A: Involve them early. Show how AI removes frustrating tasks. Start with pain points they complain about. Quick wins build enthusiasm.

Resources & Next Steps

Free tools to explore:

Find help:

Download more resources:

www.theopenrecord.org/resources

Assessment completed by:
Date:
Follow-up date: (90 days recommended)